Why some desk actions are hidden for me
KADRE shows each role only the actions it’s allowed to take, and the database re-checks every one. If a money button is missing, it’s almost always your role.
KADRE shows each role only the actions it’s allowed to take, and the database re-checks every action — so what you see reflects your role, not a hidden setting.
- Front desk — check-in, book / remove a member, issue a gift card, sell one-time items for cash, look up profiles. Not refunds, credit adjustments, fee collect/waive, or cancelling a session.
- Manager and up — adds refunds, collect/waive fees, cancel session, edit instructors, and move a member’s spot.
- Owner-only — adjust studio credit (comps) and the payment/Stripe setup.
If a money button you expect is missing, it’s almost always your role — ask an owner or manager, don’t look for a hidden setting. See Staff roles & what each can do for the full breakdown.
Still stuck? Email support@kadre.fit.