Claim an account you were invited to

When a studio moves to KADRE, it emails you a claim link. Opening it takes you to a claim page that carries over your existing membership and any credits.

1. Tap the link. It shows the studio and the masked email it was sent to.
2. Tap Sign in to claim — sign in with that exact email (a one-time code is emailed to you). Signing in for the first time creates your account.
3. Tap Claim my account. Your membership and credits carry over and you land in the studio.

• Wrong email — if you’re signed in with a different account, it asks you to sign out and use the invited address.
• Phone-only account — if your account signs in by phone (no email), it can’t auto-match the emailed invite; the page tells you to contact the studio to link your account.
• Expired — claim links are valid for 14 days; if it’s expired, ask the studio to resend one.
• Already claimed — you’re all set; it just sends you into the studio.

A leaked or forwarded link can’t be claimed by someone else — it only works for the verified invited email. (Staff invitations use a different link, valid 7 days.)

Still stuck? Email support@kadre.fit.