Add a walk-in customer at the desk

In Sell at the desk, start with New customer. KADRE checks for duplicates before creating anyone, so you don’t make a second account for the same person.

In Sell at the desk, the first step is New customer: type their full name, and optionally an email and date of birth. When you continue, KADRE checks for duplicates before creating anyone.

Exact email match → it offers “Use existing” so you don’t make a second account for the same person.
Similar name → it warns “Similar to … — same person?” and lets you Use existing or Create anyway.
No match → it creates a real guest profile and moves you to the product step.

The date of birth matters if you’ll capture a waiver — it steers the minor / guardian branch of the waiver sheet. You can sell to a walk-in without an email, but you won’t be able to email them a receipt.

Still stuck? Email support@kadre.fit.